Terms of Service – Freqeuncy Inverter-AC motor control-Cumark
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Terms of Service

These terms and conditions govern your use of ACDRIVE products and services. Please read carefully.

Last Updated: December 2023

1 Agreement to Terms

By accessing or using ACDRIVE variable frequency drives, products, services, or website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our products and services.

ACDRIVE reserves the right to modify these terms at any time without prior notice. Your continued use of our products and services constitutes acceptance of any changes.

2 Product Specifications and Use

ACDRIVE manufactures variable frequency drives with power ranges from 0.75kW to 810kW for industrial applications. Our products are designed for:

  • Industrial motor control and automation systems
  • Energy-efficient operation in commercial and industrial environments
  • Professional installation by qualified electrical technicians
  • Compliance with applicable electrical codes and safety standards

Users must ensure proper installation, operation, and maintenance according to ACDRIVE specifications and local electrical codes.

3 Warranty and Limitations

ACDRIVE provides a limited warranty on all variable frequency drives under normal operating conditions:

Warranty Coverage

  • 24 months from date of purchase for manufacturing defects
  • Replacement or repair of defective components
  • Technical support during warranty period

Warranty does not cover damage from misuse, improper installation, environmental factors beyond specifications, or normal wear and tear.

4 Limitation of Liability

In no event shall ACDRIVE be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or business interruption
  • Equipment damage beyond the ACDRIVE product itself
  • Personal injury resulting from improper use or installation
  • Damages exceeding the purchase price of the product

ACDRIVE's total liability is limited to the replacement cost of the defective product.

5 Intellectual Property

All ACDRIVE products, software, documentation, and technical specifications are protected by intellectual property rights. Users are granted a limited license to:

  • Use ACDRIVE products for their intended industrial applications
  • Access technical documentation for installation and operation
  • Receive software updates and technical support

Reverse engineering, copying, or distributing ACDRIVE proprietary technology is strictly prohibited.

6 Technical Support and Service

ACDRIVE provides comprehensive technical support for all variable frequency drive products:

Standard Support

  • • Installation guidance
  • • Technical documentation
  • • Email support

Premium Support

  • • 24/7 technical hotline
  • • On-site service
  • • Priority replacement

Support availability may vary by region and product series. Contact your local ACDRIVE distributor for specific support options.

7 Compliance and Safety

ACDRIVE products meet international safety and quality standards. Users must ensure:

  • Installation by qualified electrical professionals
  • Compliance with local electrical codes and regulations
  • Proper grounding and electrical safety measures
  • Regular maintenance according to ACDRIVE guidelines

Failure to follow safety guidelines may void warranty and create safety hazards.

8 Governing Law and Disputes

These terms are governed by applicable international commercial law. Any disputes arising from the use of ACDRIVE products or services shall be resolved through:

  1. Direct negotiation with ACDRIVE technical and commercial teams
  2. Mediation through recognized industry arbitration services
  3. Binding arbitration in accordance with international commercial arbitration rules

Users agree to attempt good faith resolution before pursuing legal action.

Questions About These Terms?

Contact our legal and technical team for clarification on any terms or conditions.